Welcome to Realized Brilliance, LLC. We are honored to partner with you in executive advisory coaching, neurodivergent workplace consulting, and productivity training. These Terms & Conditions outline how we work together and how to engage with our services responsibly and professionally. If you have questions at any time, we are happy to discuss them.
1. Coaching, Consulting, and Training Engagements
Your engagement with Realized Brilliance, LLC (“we,” “our,” “us”) will follow the scope, schedule, and fees outlined in your individual coaching agreement, consulting proposal, or corporate training contract.
2. Client Portal Access
Clients may receive access to a private client portal to manage:
• Profile information
• Agreements and invoices
• Session notes
• Forms and resources
• Secure communication with your coach or consultant
You are responsible for maintaining the confidentiality of your login credentials and ensuring no unauthorized access.
3. Mutual Commitments
We believe in a collaborative, strengths‑based partnership. As Coach/Consultant and Client, we agree to:
• Show up prepared and on time
• Communicate honestly and respectfully
• Engage fully in the work during and between sessions
• Track progress and follow through on commitments
• Take responsibility for decisions and actions
• Celebrate growth and results
4. Scheduling, Rescheduling, and Attendance
Sessions
Sessions may be held virtually, by phone, or in person when available. Session length and frequency depend on your selected plan or contract.
Rescheduling
We request 24–48 hours’ notice for rescheduling. When notice is provided, we will make every reasonable effort to accommodate a new time.
Missed Sessions
If you do not arrive within 15 minutes of the scheduled start time and have not communicated with your coach, the session will be considered a no‑show.
• One no‑show per three‑month period may be rescheduled at no charge.
• Additional missed sessions may be forfeited at the coach’s discretion.
All makeup sessions must be used within the billing period.
5. Payment Terms
Payment is due in advance of services unless otherwise stated in your agreement or corporate contract. We accept electronic payments through our secure payment processor.
Realized Brilliance, LLC reserves the right to suspend or discontinue services if payment terms are not met.
6. Confidentiality
We maintain strict confidentiality regarding your information. We will not share your information unless:
• You provide written consent
• Required by law or court order
• Necessary to prevent harm to yourself or others
• Necessary for internal administrative support by authorized Realized Brilliance personnel
Corporate consulting and training engagements may include confidentiality terms specific to the organization.
7. Professional Boundaries & Disclaimer
Coaching, consulting, and productivity training are not substitutes for:
• Medical or mental health treatment
• Legal, financial, or tax advice
• Clinical diagnosis or therapy
We encourage clients to seek qualified professionals for those needs. All decisions and actions remain the responsibility of the client or organization.
8. Service Adjustments and Satisfaction
We are committed to delivering high‑quality, neurodivergent‑affirming support. If you have concerns about your coaching or consulting experience, please notify us in writing. We will work with you to find a constructive solution.
9. Discontinuation of Services
Coaching
Coaching engagements may be structured as:
• A defined multi‑month commitment, or
• An ongoing, open‑ended plan
For ongoing plans, clients agree to provide 21 days’ written notice to discontinue coaching. Payment for all scheduled sessions during that period remains due. A final wrap‑up session is encouraged to consolidate learning and next steps.
Corporate Consulting & Training
Corporate contracts follow the termination terms outlined in the signed agreement.
10. Refund Policy
Refunds for unused coaching sessions are not guaranteed and are evaluated on a case‑by‑case basis. Corporate consulting and training refunds follow the terms of the signed contract.
11. Age Restrictions
Realized Brilliance, LLC does not work with individuals under 18 and does not knowingly market to or collect information from minors.
12. Intellectual Property
All materials provided through coaching, consulting, or Productive Days™ training—including worksheets, frameworks, videos, and digital resources—are the intellectual property of Realized Brilliance, LLC.
You may not reproduce, distribute, or modify these materials without written permission.
13. Changes to Terms
We may update these Terms & Conditions periodically. Continued use of our services constitutes acceptance of the revised terms.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
Email: [email protected]
Mailing Address: Realized Brilliance, LLC United States of America